Privacy policy
How DeepTechArt collects, uses and protects your personal data, under the Swiss Federal Act on Data Protection (nDSG / FADP) and the EU General Data Protection Regulation (GDPR).
Last updated:
1. Who is responsible
The controller for this website is DeepTechArt, Karimul Islam, Geneva, Switzerland · [email protected] · +41 76 206 09 14.
For any question about your data, write to us at the email address above. We reply within 30 days at the latest.
2. What data we collect
Contact and project requests: name, email address and, if you choose to give them, phone number, company, budget and the message you write. We receive them when you send our contact form or email us.
Calls and meetings: the details you share when you book or join a call with us.
AI assistant: the conversation stays in your browser while you chat and is not stored by us. Only if you send your name and email from the chat do we save your details together with that conversation, so we can answer you.
Website X-ray (free website check): the website address you enter. We read only that site's public pages, like a search engine. Anonymous checks are kept in memory for a few hours and not stored. If you ask for the report by email, we save your email address, the address checked and the report.
Lab demo chatbot (“Your chatbot, live”): the website address you enter. We read up to 10 of that site's public pages to build a temporary demo assistant, kept in memory for 6 hours and never stored. Your questions to the demo are not stored either, unless you send us your details to get your own chatbot: then we save them with that conversation.
Instant project brief: the goal and answers you type or say. The brief is kept in memory for 6 hours and not stored, unless you have it emailed to you: then we save your details together with the brief, so we can prepare your call.
Website use: our server automatically records technical data (IP address, date and time, page requested, browser) for security and to keep the site running. These logs are deleted after 30 days.
Your theme choice (light or dark) is stored in your own browser (local storage). It is not a cookie and is never sent to us.
3. Why we use it
To answer your request, prepare a proposal and deliver our services (contract or pre-contract steps).
To run, secure and improve this website (our legitimate interest).
To send you our newsletter, only if you subscribed (your consent, which you can withdraw at any time with the link in every email).
5. Videos (YouTube)
Our project walkthroughs are hosted on YouTube. The player loads only after you click “Watch the walkthrough”, and we use YouTube's privacy-enhanced mode (youtube-nocookie.com). Once you start a video, Google (YouTube) processes data under its own privacy policy.
6. Service providers
Hosting: our website and database run with a professional hosting provider on servers located in Switzerland or the European Economic Area (EEA), which offer an adequate level of data protection.
Email: newsletters are sent with our own MailWizz installation; transactional emails (confirmations) go through our own mail server.
Speed test: for the Website X-ray, the public address of the page being tested is sent to Google PageSpeed Insights, which measures its speed. No personal data about you is sent.
AI assistant and Lab tools: when you chat with the AI assistant, try the demo chatbot or create a project brief, your messages (and, for the demo, excerpts of the public website you entered) are sent to the AI provider that answers (Groq or OpenRouter) only to generate the reply. Please don't share sensitive personal data in the chat.
Booking a call: our calendar is provided by Cal.com and loads only when you open it. When you book, Cal.com processes your name, email, the time you chose and your notes to send the invitation, and passes the booking to us so we can prepare the call.
Voice questions: if you use the microphone, the short recording is sent to Groq only to turn it into text, and is never stored. If our speech service is busy, your browser's own speech recognition may be used instead (for example by Google in Chrome or Apple in Safari). Answers are read aloud by a voice generated on our own server (no outside service), or by your own browser.
We only work with providers that protect your data and use it solely on our instructions. On request, we tell you which providers process your data.
7. Transfers abroad
Your data is stored in Switzerland or the EU. If a provider processes data in another country (for example the United States), we rely on recognised safeguards such as the EU Standard Contractual Clauses or the Swiss-US Data Privacy Framework.
8. How long we keep it
Requests that do not lead to a project: up to 12 months, then deleted.
Client and invoicing data: as long as Swiss law requires (generally 10 years for accounting records).
Newsletter: until you unsubscribe.
Website X-ray reports and project briefs sent by email, and chat or demo conversations you sent us: 90 days, then deleted automatically, unless you become a client.
9. Your rights
You may ask for access to your data, a copy of it, its correction or deletion, restriction of processing, and you may object to processing or withdraw consent at any time. Write to us at the email address above.
You may also complain to the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, in the EU, to your local data protection authority.
10. Security
Our website runs only over encrypted connections (HTTPS). Access to client data is limited to the people who need it for your project.
11. Changes
We update this policy when our services or the law change. The date at the top shows the latest version.